Web Update 09.20 Sunday 3rd June 2018

Web Update 09.20 Sunday 3rd June 2018

OK – the below is a list of what still needs to be done, in order of priority (we have passed this list to the host) – number 1 is still a major concern as it’s been a total of four days now!

  1. We spoke to your colleague re problems with the dns resolution, who said this would be escalated, and he would reply via the support ticket – but I don’t see anything or any change this morning? I uploaded a list of the information I am working on – we ideally need all the websites back working again ASAP (pages 2 and 3 of the PDF) – aside from those mentioned in 2, 3, 4 below. This is causing a lot of emails and comments, as I am sure you can appreciate – so we need this to be escalated.
  2. Unable to add the domain suzyscott.com says it is already on the apache server, but it doesn’t appear in WHM?
  3. Re the ongoing migration for SuzyScott.com I’ve now been able to download the database file for wordpress. If you can join these together it would be welcomed.
  4. Do you need the database files for HereToThereGroup too, or is that ready for me to test?
  5. Could you please upgrade our package to Large VPS, and send an invoice for the difference in cost for this month?